Remote Assistance

TeamViewer
Windows 7/8/8.1/10
Windows and IE "SmartScreen Filter"
Windows Vista
Windows XP
Win9x, Win2k

TeamViewer

  1. TeamViewer
  2. "Run" (Using Internet Explorer)
  3. "Running Security Scan..."
  4. "Run anyway"
  5. "Yes" (User Account Control)
  6. "Your ID" and "Password"

After I disconnect:

  • Close any remaining dialog boxes

UltraVNC SC ~ Windows 7/8/8.1/10

  1. I set my "viewer" to "listen"
  2. You download and run SingleClick.exe
  3. Click "Yes" (User Account Control) and wait

After I disconnect:

  • User's Wallpaper returns

UltraVNC SC ~ Windows Vista

  1. I set my "viewer" to "listen"
  2. You download and run SingleClick.exe
  3. Click "Run" and "Run" again (Security Warnings)
  4. Click "Allow" (User Account Control) and wait

After I disconnect:

  • User's Wallpaper returns

UltraVNC SC ~ Windows XP

Service Pack 2, 3

  1. SingleClick.exe
  2. Click "Run" and "Run" again (Security Warnings)

Service Pack 1

  1. SingleClick.exe
  2. Click "Open"

"Connected" should now appear in your System Tray.


UltraVNC SC ~ Win9x, Win2k

  1. SingleClick.exe
  2. Click "Open"

"Connected" should now appear in your System Tray.

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